Alternance - Command Center Internal Communication
Courbevoie (92)
CDD
Digital / Marketing / Communication
Communication
Débutant
Bac +5 et plus
Description
You will be responsible for handling all Internal communication concerning the Command Center and its' activities. Based in our Paris headquarters, you will join a high-energy, international environment as the vital link between our Global Command Center and our worldwide business stakeholders. As we extend the presence of the Command Center to all Digital & IT customers, you will be the liaison, sharing the value of our services Global Reporting Synchronization: Partner with the Command Center to consolidate daily/monthly operational health reports, ensuring global consistency in how we report "uptime" and performance metrics. Stakeholder Mapping: Maintain and update global communication matrices, ensuring that the correct regional & global management are aware of new services, offerings, monthly news letters etc Process Improvement for Comms: Audit existing notification templates and tools to reduce the "time-to-notify" during critical events. OSR's: Prepare OSR's for D&IT customers
Profils recherchés
Academic Background: You are currently pursuing a Master's degree in Corporate Communications, Information Systems, or Business Management, with a keen interest in how technology intersects with organizational transparency. Level of Experience: You have gained your first experience or completed a relevant internship in a corporate environment where you were responsible for managing information flow or technical writing. Mandatory Technical Expertise: You possess a high level of proficiency in Digital Communication Tools and are highly skilled in Technical Writing/Copyediting. Optional Technical Skills: Knowledge of ServiceNow or basic experience with Incident Management frameworks (ITIL) is a plus. Mandatory Interpersonal Skills: You have a proven ability to work under pressure and remain calm during fast-moving technical crises. You are an exceptionally clear communicator who can simplify complex technical jargon for any audience. You are fully fluent in English